Danic Technology. Inc. has a saying that we often use in our change management discussions. It is a philosophy that is ingrained in our efforts to help agencies make the transition from paper or scattered database systems to comprehensive and streamlined systems.

“Change is change. It never feels good.

The trick is to do it enough so that it is no longer change.”

Change Management is a process, the value of which cannot be underestimated. It is important to the successful implementation of any project, particularly one that requires users to change the way in which they work. This is an issue to be managed and revisited throughout the implementation process. Issues involved in the change management process may include:

• How to introduce the topic of implementing a new way of working to employees so that it will be received positively, and generate enthusiasm.

• How to make use of enthusiastic and forward thinking peers in the introduction of a new system, as a part of initial training, etc., in order to motivate those that are less receptive to the change.

• How to manage fears and expectations of employees related to this change.

• How to stage the implementation of the system so that employees are not overwhelmed with too much, too soon.

• How to assess issues related to change management throughout the process of implementation, from the time the project is announced to employees through the life of the project.

There is often a desire within the organization to move “full force ahead” with a project in an effort to make the system as useful as possible to as many as possible in a short amount of time. Taking a slower route may mean increased labor up front, but more positive results down the road. Our goal is to revisit any organization six months from the “live” date and hear them say, ”I don’t know how we ever worked without Danic Tools.” Time spent on change management is time well spent. It leads to more effective systems and more productive employees.

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